Shipping policy
Shipping Policy
Last updated: 21 September 2026
Every order is packed and sent from Sweden. This policy forms part of our Terms & Conditions.
1. Where we deliver
We deliver to all EU member states and to Norway. The countries you can choose from are listed at checkout.
We do not currently deliver to territories outside the EU VAT area, such as the Åland Islands, the Canary Islands and the French overseas departments, or to Svalbard and Jan Mayen.
2. When your order is dispatched
- Items in stock are dispatched within 1–3 business days. Business days are Monday to Friday, excluding Swedish public holidays.
- Pre-order items are dispatched within the estimated time shown on the product page and at checkout.
- When your order leaves us, we email you a shipping confirmation with tracking details.
3. Delivery times and costs
Delivery options and costs are shown at checkout before you pay. Estimated delivery times after dispatch are:
- Sweden: 1–3 business days
- Denmark and Finland: 2–5 business days
- Rest of the EU: 3–7 business days
- Norway: 3–7 business days, including customs clearance
These are estimates. Busy periods, remote addresses and customs can add time. If your order is late, contact us and we will follow up with the carrier.
4. Duties and taxes
EU: No customs charges apply within the EU. Our prices include VAT, and there is nothing extra to pay on delivery.
Norway: Norway is outside the EU customs union. Orders to Norway are sent without Swedish VAT, and the following charges apply on import:
- Norwegian import VAT (25%);
- customs duty, if any, which depends on where the garment was made; and
- the carrier's customs clearance fee.
You pay these charges to the carrier before or at delivery. We are not registered in the Norwegian VOEC scheme, so every parcel goes through Norwegian customs, whatever its value. For returns from Norway, see our Returns & Refunds Policy.
5. Receiving your order
- Please check your parcel when it arrives. If the packaging is damaged, tell the carrier and us straight away and, if you can, take photos.
- We carry the risk until the parcel is delivered to you. If it is lost in transit, contact us and we will resolve it with the carrier, by sending a replacement or refunding you.
- If you are not home, the carrier will usually leave a notice or send the parcel to a pickup point. Parcels that are not collected are returned to us. See our Returns & Refunds Policy.
6. Delivery address
Please check your address carefully at checkout. If you notice a mistake, email order@vemod.studio immediately. We can correct the address until the order is dispatched. After that, the carrier may be able to redirect the parcel, but they may charge for it.
